Women’s cropped windbreaker

RETURNS POLICY

Shipping Policy 1. Processing Time 1.1 Orders are typically processed within 2 business days (excluding weekends and holidays) after receiving the order confirmation. 1.2 You will receive a notification once your order has been shipped. 2. Shipping Rates and Delivery Estimates 2.1 Shipping charges are calculated at checkout based on the destination and shipping method selected. 2.2 Delivery estimates are provided during checkout and are based on the shipping address. 3. Shipment Confirmation and Tracking 3.1 A shipment confirmation email with tracking information will be sent once the order is dispatched. 3.2 Tracking details will be active within 24 hours of shipment. 4. Shipping Locations 4.1 We currently ship within [country/countries] and do not deliver to P.O. boxes or APO/FPO addresses. 5. Shipping Delays 5.1 Shokini is not responsible for shipping delays caused by carriers or events beyond our control. Return and Refund Policy 1. Returns 1.1 You may return items within 2 days of receiving your order. 1.2 Returned items must be unused, in their original packaging, and in the same condition as received. 1.3 To initiate a return, contact us at shokiniclothing@gmail.com for return instructions. 2. Refunds 2.1 Once your return is received and inspected, we will notify you of the approval or rejection of your refund. 2.2 If approved, refunds will be processed to the original payment method within 3 days. 3. Exchanges 3.1 We currently do not offer exchanges. Please follow the return process for a refund and place a new order for the desired item. 4. Return Shipping 4.1 Customers are responsible for return shipping costs unless the return is due to a Shokini error or a defective item. 5. Non-Returnable Items 5.1 Certain items, such as sale or clearance items, are non-returnable. 6. Damaged or Defective Items 6.1 If you receive a damaged or defective item, please contact us immediately for assistance.